Privacy Policy (SC Paul Jewellers, 2, Canninghum Road, Naihati, West Bengal-743165, India)
Your privacy matters to Paul Jewellers (the “Company”, “we”, or “us”).
This Privacy Policy explains how we collect, process, use, share and protect information about
you. It also tells you how you can access and update your information and make certain choices
about how your information is used.
The Privacy Policy covers both “online” (e.g., web and mobile services, including any websites
operated by us such as https://scpauljewellers.com/ or Mobile Application, however accessed and/or
used, whether via personal computers, mobile devices or otherwise) and “offline” (e.g., collection
of data through mailings, telephone, or in person) activities owned, operated, provided, or made
available by the Company. Our “online” and “offline” activities, in relation to facilitation of jewellery
services through a network of third party drivers, are collectively referenced as
the “Services”. This Privacy Policy also applies to your use of interactive features or downloads
that: (i) we own or control; (ii) are available through the Services; or (iii) interact with the Services
and post or incorporate this Privacy Policy.
BY ACCEPTING THE CUSTOMER TERMS AND CONDITIONS, YOU AGREE TO THE TERMS
OF THIS PRIVACY POLICY. Please review the following carefully so that you understand our
privacy practices. If you do not agree to this Privacy Policy, do not accept the Customer Terms
and Conditions or use our Services. This Privacy Policy is incorporated by reference into the
Customer Terms and Conditions.
If you have questions about this Privacy Policy, please contact us through email address provided
on our website and/ or Mobile Application.
1. DEFINITIONS
Unless otherwise provided in this Privacy Policy, the terms capitalized in the Privacy Policy shall
have the meaning as provided hereunder:
o “Co-branded Services” shall have the meaning assigned to the term in paragraph 4(c) hereto.
o “Device” shall mean computer, mobile or other device used to access the Services.
o “Device Identifier” shall mean IP address or other unique identifier for the Device.
o “Mobile Application” shall mean application provided by us on the Device to access the Services.
o “Mobile Device Information” shall have the meaning assigned to the term in paragraph 2(d)(ii)
hereto.
o “Promotion” shall mean any contest and other promotions offered by us.
o “Protected Information” shall mean such categories of information that could reasonably be used to identify you personally, including your name, e-mail address, and mobile number.
o “Usage Information” shall have the meaning assigned to the term in paragraph 2(b)(i) hereto.
2. WHAT INFORMATION DO WE COLLECT?
o INFORMATION YOU PROVIDE TO US
We may ask you to provide us with certain Protected Information. We may collect this information
through various means and in various places through the Services, including account registration
forms, contact us forms, or when you otherwise interact with us. When you sign up to use the
Services, you create a user profile. We shall ask you to provide only such Protected Information
which is for lawful purpose connected with our Services and necessary to be collected by us for
such purpose.
The current data fields that might be requested for are:
▪ Email
▪ Name
▪ Address
▪ Mobile phone Number
▪ Zip Code
o INFORMATION WE COLLECT AS YOU ACCESS AND USE OUR SERVICES
▪ In addition to any Protected Information or other information that you choose to submit to us, we
use a variety of technologies that automatically (or passively) collect certain information whenever you visit or interact with the Services (“Usage Information”). This Usage Information may include the browser that you are using, the URL that referred you to our Services,
all of the areas within our Services that you visit, and the time of day, among other information. In
addition, we collect your Device Identifier for your Device. A Device Identifier is a number that is
automatically assigned to your Device used to access the Services, and our computers identify
your Device by its Device Identifier.
▪ Usage Information may be collected using a cookie. If you do not want information to be collected
through the use of cookies, your browser allows you to deny or accept the use of cookies. Cookies
can be disabled or controlled by setting a preference within your web browser or on your Device.
If you choose to disable cookies or flash cookies on your Device, some features of the Services
may not function properly or may not be able to customize the delivery of information to you. The
Company cannot control the use of cookies (or the resulting information) by third parties, and use
of third party cookies is not covered by our Privacy Policy.
o INFORMATION THIRD PARTIES PROVIDE ABOUT YOU
We may, from time to time, supplement the information we collect about you through our website
or Mobile Application or Services with outside records from third parties.
o INFORMATION COLLECTED BY MOBILE APPLICATIONS
▪ Our Services are primarily provided through the Mobile Application. We may collect and use
technical data and related information, including but not limited to, technical information about your
device, system and application software, and peripherals, that is gathered periodically to facilitate
the provision of software updates, product support and other services to you (if any) related to such
Mobile Applications.
▪ When you use any of our Mobile Applications, the Mobile Application may automatically collect
and store some or all of the following information from your mobile device (“Mobile Device
Information”), in addition to the Device Information, including without limitation:
▪ Your preferred language and country site (if applicable)
▪ The manufacturer and model of your mobile device
▪ Your mobile operating system
▪ The type of mobile internet browsers you are using
▪ Information about how you interact with the Mobile Application and any of our web sites to which
the Mobile Application links, such as how many times you use a specific part of the Mobile
Application over a given time period, the amount of time you spend using the Mobile Application,
how often you use the Mobile Application, actions you take in the Mobile Application and how you
engage with the Mobile Application
▪ Information to allow us to personalize the services and content available through the Mobile
Application
▪ Data from SMS/ text messages upon receiving Device permissions for the purposes of (i) issuing
and receiving one time passwords and other device verification, and (ii) automatically filling
verification details during financial transactions, either through us or a third-party service provider,
in accordance with applicable law. We do not share or transfer SMS/ text message data to any
third party other than as provided under this Privacy Policy.
3. USE OF INFORMATION COLLECTED
o Our primary goal in collecting your information is to provide you with an enhanced experience
when using the Services. We use your information to closely monitor which features of the Services
are used most, to allow you to view your trip history, rate trips, and to determine which features we
need to focus on improving, including usage patterns and geographic locations to determine where
we should offer or focus services, features and/or resources.
o Based upon the Protected Information you provide us when registering for an account, we may send
you a welcoming email to verify your details.
o We use the information collected from our Mobile Application so that we are able to serve you the
correct app version depending on your device type, for troubleshooting and in some cases,
marketing purposes.
o We use your Internet Protocol (IP) address to help diagnose problems with our computer server,
and to administer our web site(s). Your IP address is used to help identify you, but contains no
personal information about you.
o We will send you strictly service-related announcements on rare occasions when it is necessary
to do so. For instance, if our Services are temporarily suspended for maintenance, we might send
you an email. If you do not wish to receive them, you have the option to deactivate your account.
o We may use the information obtained from you to prevent, discover and investigate violations of
this Privacy Policy or any applicable terms of service or terms of use for the Mobile Application,
and to investigate fraud, chargeback or other matters.
o In addition, we may use your Protected Information or Usage Information that we collect about
you: (1) to provide you with information or services or process transactions that you have requested
or agreed to receive including to send you electronic newsletters, or to provide you with special
offers or promotional materials on behalf of us or third parties; (2) to enable you to participate in a
variety of the Services’ features such as online or mobile entry sweepstakes, contests or other
promotions; (3) to contact you with regard to your use of the Services and, in our discretion,
changes to the Services and/or the Services’ policies; (4) for internal business purposes; (5) for
inclusion in our data analytics; and (6) for purposes disclosed at the time you provide your
information or as otherwise set forth in this Privacy Policy.
o We may use the information collected from you for targeted advertising. This involves using
information collected on an individual's web or mobile browsing behavior such as the pages they
have visited or the searches they have made. This information is then used to select which
advertisements should be displayed to a particular individual on websites other than our web
site(s). The information collected is only linked to an anonymous cookie ID (alphanumeric number);
it does not include any information that could be linked back to a particular person, such as their
name, address or credit card number.
4. HOW AND WHEN DO WE DISCLOSE INFORMATION TO THIRD PARTIES
We do not sell, share, rent or trade the information we have collected about you, other than as
disclosed within this Privacy Policy or at the time you provide your information. Following are the
situations when information may be shared:
(a) WHEN YOU AGREE TO RECEIVE INFORMATION FROM THIRD PARTIES.
You may be presented with an opportunity to receive information and/or marketing offers directly
from third parties. If you do agree to have your Protected Information shared, your Protected
Information will be disclosed to such third parties and all information you disclose will be subject to
the privacy policy and practices of such third parties. We are not responsible for the privacy policies
and practices of such third parties and, therefore, you should review the privacy policies and
practices of such third parties prior to agreeing to receive such information from them. If you later
decide that you no longer want to receive communication from a third party, you will need to contact
that third party directly.
(b) CONTESTS AND PROMOTIONS
We may offer Promotions through the Services that may require registration. By participating in a
Promotion, you are agreeing to official rules that govern that Promotion, which may contain specific
requirements of you, including, allowing the sponsor of the Promotion to use your name, voice
and/or likeness in advertising or marketing associated with the Promotion. If you choose to enter
a Promotion, you agree that your Protected Information may be disclosed to third parties or the
public in connection with the administration of such Promotion, including, in connection with winner
selection, prize fulfillment, and as required by law or permitted by the Promotion’s official rules,
such as on a winners list.
(c) ADMINISTRATIVE AND LEGAL REASONS
We cooperate with Government and law enforcement officials and private parties to enforce and
comply with the law. Thus, we may access, use, preserve, transfer and disclose your information
(including Protected Information, IP address, Device Information), to
Government or law enforcement officials or private parties as we reasonably determine is
necessary and appropriate: (i) to satisfy any applicable law, regulation, subpoenas, Governmental
requests or legal process; (ii) to protect and/or defend the Terms and Conditions for online and
mobile Services or other policies applicable to any online and mobile Services, including
investigation of potential violations thereof; (iii) to protect the safety, rights, property or security of
the Company, our Services or any third party; (iv) to protect the safety of the public for any reason;
(v) to detect, prevent or otherwise address fraud, security or technical issues; and /or (vi) to prevent
or stop activity we may consider to be, or to pose a risk of being, an illegal, unethical, or legally
actionable activity.
(d) WHEN YOU SHARE INFORMATION
Protected Information may be collected and shared with third-parties if there is content from the
Mobile Application that you specifically and knowingly upload to, share with or transmit to an email
recipient, online community, website, or to the public, e.g. uploaded photos, posted reviews or
comments that you choose to share with others through
features which may be provided on our Services. This uploaded, shared or transmitted content will
also be subject to the privacy policy of the email, online community website, social media or other
platform to which you upload, share or transmit the content.
(e) BUSINESS TRANSFER
We may share your information, including your Protected Information and Usage Information with
our parent, subsidiaries and affiliates for internal reasons, including business and operational
purposes. We also reserve the right to disclose and transfer all such information: (i) to a
subsequent owner, co-owner or operator of the Services or applicable database; or (ii) in
connection with a corporate merger, consolidation, restructuring, the sale of substantially all of our
membership interests and/or assets or other corporate change, including, during the course of any
due diligence process.
(f) MARKET STUDY AND OTHER BENEFITS
We may share your information, including your Protected Information and Usage Information with
third parties for any purpose, including but not limited to undertaking market research/ study,
conduct data analysis, determine and customize product or service offerings, to improve the
products or Services or to make any other benefits/products/ services available to you.
5. THIRD PARTY CONTENT AND LINKS TO THIRD PARTY SERVICES
The Services may contain content that is supplied by a third party, and those third parties may
collect website usage information and your Device Identifier when web pages from any online or
mobile Services are served to your browser. In addition, when you are using the Services, you
may be directed to other sites or applications that are operated and controlled by third parties that
we do not control. We are not responsible for the privacy practices employed by any of these third
parties. For example, if you click on a banner advertisement, the click may take you away from
one of our websites onto a different web site. These other web sites may send their own cookies
to you, independently collect data or solicit Protected Information and may or may not have their
own published privacy policies. We encourage you to note when you leave our Services and to
read the privacy statements of all third party web sites or applications before submitting any
Protected Information to third parties.
6. SOCIAL MEDIA FEATURES AND WIDGETS
Our online and mobile Services may include social media features, such as the Facebook Like
button, and widgets such as a “Share This” button, or interactive mini-programs that run on our
online and mobile Services. These features may collect your IP address, photograph, which page
you are visiting on our online or mobile Services, and may set a cookie to enable the feature to
function properly. Social media features and widgets are either hosted by a third party or hosted
directly on our online Services. Your interactions with these features and widgets are governed by
the privacy policy of the company providing them.
7. CHANGE OF INFORMATION AND CANCELLATION OF ACCOUNT
(a) You are responsible for maintaining the accuracy of the information you submit to us, such as
your contact information provided as part of account registration. If your Protected Information
changes, or if you no longer desire our Services, you may correct, delete inaccuracies, or amend
information by making the change on our member information page or by contacting us
through through email address mentioned on our website or Mobile Application. We will make good
faith efforts to make requested changes in our then active databases as soon as reasonably
practicable.
(b) You may also cancel or modify your communications that you have elected to receive from the
Services by following the instructions contained within an e-mail or by logging into your user
account and changing your communication preferences.
(c) If upon modifying or changing the information earlier provided to Us, we find it difficult to permit
access to our Services to you due to insufficiency/ inaccuracy of the information, we may, in our
sole discretion terminate your access to the Services by providing you a written notice to this effect
on your registered email id.
(d) If you wish to cancel your account or request that we no longer use your information to provide
you services, contact us through through email address mentioned https://scpauljewellers.com/. We will
retain your Protected Information and Usage Information (including geo-location) for as long as
your account with the Services is active and as needed to provide you services. Even after your
account is terminated, we will retain your Protected Information and Usage Information (including
geo-location, reward history, and transaction history) as needed to comply with our legal and regulatory
obligations, resolve disputes, conclude any activities related to cancellation of an account,
investigate or prevent fraud and other inappropriate activity, to enforce our agreements, and for
other business reason. After a period of time, your data may be anonymized and aggregated, and
then may be held by us as long as necessary for us to provide our Services effectively, but our use
of the anonymized data will be solely for analytic purposes.
8. SECURITY
The Protected Information and Usage Information we collect is securely stored within our
databases, and we use standard, industry-wide, commercially reasonable security practices such
as encryption, firewalls and SSL (Secure Socket Layers) for protecting your information. However,
as effective as encryption technology is, no security system is impenetrable. We cannot guarantee
the security of our databases, nor can we guarantee that information you supply won't be
intercepted while being transmitted to us over the Internet or wireless communication, and any
information you transmit to the Company you do at your own risk.
9. GRIEVANCE OFFICER
SC Paul Jewellers hereby appoints SCP Support Manager as the grievance officer for the purposes of the rules
drafted under the Information Technology Act, 2000, who may be contacted
at scpauljewellers@gmail.com. You may address any grievances you may have in respect of this privacy
policy or usage of your Protected Information or other data to him.
10. CHANGES TO THE PRIVACY POLICY
From time to time, we may update this Privacy Policy to reflect changes to our information
practices. Any changes will be effective immediately upon the posting of the revised Privacy Policy.
If we make any material changes, we will notify you by email (sent to the e-mail address specified
in your account) or by means of a notice on the Services prior to the change becoming effective.
We encourage you to periodically review this page for the latest information on our privacy
practices.